I am a dedicated insurance professional with experience investigating and processing property damage claims as well as NFIP/Private flood claims. My duties have included analyzing damages, determining point of origin and cause of loss. I have experience in handling large commercial losses including catastrophic storm damage, flood claims, daily claims, and interpreting policy language from various insurance companies and negotiating solutions. I have effectively managed multiple projects and take pride in providing exemplary customer service.
· Claims Handling and Investigations
· Assessment and Evaluation of Engineer’s Reports
· Damage Assessment
· Xactimate X1/ Xactanalysis proficient
· Claims Reports and Documentation
· Policy Interpretation
· Itel report submission and evaluation
· Commercial/Residential
· Negotiate Supplemental Claims
· Flood Claim Management
Initially worked Hurricane Sandy CAT Storm in 2012 which included Property damage inspections based on insured’s policy, making repair recommendations with claimants in accordance with policy provisions. I have collaborated with supervisors, insurance agents, public adjusters, and interviewed claimants to correct errors, rectify omissions and determine if necessary to investigate questionable issues. I use Xactimate to estimate property damages and have used Xactanalysis to process and manage claims. I continue to work property damage claims for multiple vendors.
The office is located in Winnabow, NC. It's location provides central access the eastern portions of North and South Carolina. From Charleston to the Outer Banks, coverage is provided for the coastal regions of the Carolinas.
5740 Ocean Highway East, Winnabow, North Carolina 28479, United States
Copyright © 2023 Keith Smith - General Adjuster - All Rights Reserved.
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